Is there such a thing as “strategic IT” in Higher Education?

In their 2005 paper, A conceptual model for enterprise adoption of open source software [1], Kwan and West use as a starting point the “Strategic Grid” developed originally by McFarlan, McKenney and Pyburn (1983) [2] which divides firms or divisions of a company into four categories depending on how valuable IT is to the performance of the division:

  • Strategic
  • Factory
  • Support
  • Turnaround