IT departments – the institutional fall guy for MOOCs?

The Fall Guy

The Fall Guy


(Image from IMDB http://www.imdb.com/media/rm782014464/tt0081859)

As Martin Weller pointed out earlier this week there are a growing number of MOOC metaphors being created. As I’ve been following the tweets from today’s “#moocapalooza ” (a hashtag I think invented by David Kernohan) a.k.a. Open and Online Learning making the most of MOOCs and other Models Conference I think I need to to add the Fall Guy to Martin’s list, particularly after reading this tweet.

I’m going to try and not too much in this post, and I apologise for taking this tweet at face value and out with its original context, but . . . Isn’t this just another one of those MOOC myths that twist the reality of what happens within institutions to suit the “education is broken we must build something else” mind set? As Martin Hawskey and Lorna Campbell both said in response to David’s tweet it’s not the systems that are the problem.

I’m going to stick my neck out (not too far) and say every technology you need to run a MOOC is available within every University. I’ve not seen anything in my adventures in MOOC-land that has made me think “oh wow, wish we could have one of those back in the non-MOOC world”. There are VLEs, blogs, wikis aplenty. And IT departments do a sterling job in keeping these running for all that “non MOOC stuff” that Universities do. You know, the dull and boring things you need to do “traditional” teaching.

Yesterday during a webinar on analytics and assessment and feedback, Rachel Forsyth (MMU) shared some of their learning system analytics data. Since the beginning of this year they’ve had over 8 million hits on their mobile interface which allows students to access key information like assessment marks, timetables and reading lists. At key points of in the year they have over 100,000 assignments being submitted electronically. I suspect many institutions are working at this scale. So I don’t think it’s a question of IT department’s not being up to delivering MOOCs, I think it’s more that they have quite a lot to do already and adding another potentially x000,000 of users is not something that can be undertaken lightly, or without any cost implications.

Investing in internal IT resources isn’t seen as a key part of MOOC development strategy. Why would it be when Coursera etc have been able to get money to build systems. In many ways using an external platform like FutureLearn is a very sensible option. It means that experiments with MOOCs can take place without putting additional strain on existing resources. We all know, or should do by now, that there’s no such thing as a free MOOC and that includes the infrastructure they sit within. So let’s not let another myth develop that the HE sector don’t have the technology or the ability to deliver MOOCs. They do, it’s just that it’s already working at capacity delivering their day to day business.

Analytics in UK Further and Higher Education Survey

Over the past few months, we at Cetis have been involved in a number of analytics related activities, most notably our Analytics Series of papers and case studies. Although we know there are pockets of really exciting developments here in the UK, we are keen to find out more about what is actually happening in our Universities and Colleges. In order to give us (and the community) a more accurate insight we are launching our Analytics in UK Further and Higher Education survey. From teaching and learning to the library to registry and business intelligence, we need to hear from you!

The survey is quite short (12 questions) and has been designed to try and allow us to undertake a “lite” benchmark of activity in the UK sector. We’d really appreciate if you could take 10 minutes or so to give us your feedback. The survey will stay open until June 16. Once we have all the data we will of course publish the results. We will be sharing our initial analysis of the data at a session at this years ALT-C.

The survey can be accessed here, please feel free to pass the link on to any relevant colleagues.

Learning Analytics for Assessment and Feedback Webinar, 15 May

**update 16 May**
Link to session recording

Later this week I’ll be chairing a (free) webinar on Learning Analytics for Assessment and Feeback. Featuring work from three projects in the current Jisc Assessment and Feedback Programme. I’m really looking forward to hearing first hand about the different approaches being developed across the programme.

“The concept of learning analytics is gaining traction in education as an approach to using learner data to gain insights into different trends and patterns but also to inform timely and appropriate support interventions. This webinar will explore a number of different approaches to integrating learning analytics into the context of assessment and feedback design; from overall assessment patterns and VLE usage in an institution, to creating student facing workshops, to developing principles for dashboards.”

The presentations will feature current thinking and approaches from teams from the following projects:
*TRAFFIC, Manchester Metropolitan University
*EBEAM, University of Huddersfield,
*iTeam, University of Hertfordshire

The webinar takes place Wednesday 15 May at 1pm (UK time) and is free to attend. A recording will also be available after the session. You can register by following this link.

In a galaxy far, far, far away . . .

Do you ever get the feeling that you are living in a parallel universe? I do. Particularly this week when the “Major players in the MOOC Universe” infographic was published by The Chronicle of Higher Education this week. It was retweeted, google+’ed everywhere almost instantly. But this wasn’t a view of the MOOC universe I know of, there were quite a few bits missing. A bit like the “World Series” this was an almost completely U.S centric view. The big bang MOOC moment certainly didn’t happen slightly north of this universe.

Despite the efforts of informed commentators such as Audrey Watters, to correct the new revisionism of the history of MOOCs, the U.S centric vision seems to be winning out. Martin Weller’s response to Donald Clark’s take on MOOC developments eloquently states a number of my concerns about revisionism and the development of MOOCs and the so called MOOC wars.

But I can sort of see myself in this universe, all be it, in a very small dark corner. I can see, and know who the “big shiny lights” are in the centre, and dream of being part of the rebel alliance, and becoming an apprentice of Obi Weller Kenobi . . .

Yesterday though I felt almost like I had crossed into the 13th dimension. I entered a place where no-one had heard of MOOCs. Yes that’s right – they hadn’t heard of MOOCs. My colleague Lorna Campbell and I had been invited to the Scottish eLearning Alliance Local Authority SIG meeting to give an overview of our work. Lorna spoke about open educational resources, and as is my want of late, I did a bit about MOOCs. Unsurprisingly for increasingly cash strapped local authorities the free part of open was very attractive. Those in charge of developing and running training programmes are always looking for new ways to enhance their offerings. However as the discussion progressed it became clear that there is still one key missing ingredient that all the open content and courses in universe(s) don’t include, and that is time. You need time to engage with learning. Although online provision of education/resources has fundamentally changed access points, it hasn’t meant that we need less time to engage.

As you know dear reader, I have done my fair share of MOOCing over the past few months. It’s probably been the best (well actually it’s been the only) PDP I’ve done in my eight years with Cetis. But I am in an incredibly privileged position where I have been able to combine professional and personal development. I have been able to legitimately use some work time to contribute to a number of courses, and in turn in my own small way contribute to some of the wider discourse and dialogue. So although I was delighted to read that Coursera are now going to be providing course for K12 teachers, I couldn’t help but have a slight sinking feeling of this being staff development on the cheap. Will teachers be given some legitimate study time and recognition to take part or will it just be the really motivated ones (who probably aren’t the ones who really need this time of development) that will just “find the time” to take part? Will there be state wide flipped classrooms for teacher staff development ? Wouldn’t it be great if there was?

There’s also a huge assumption that everyone has the (digital) literacies needed to engage successfully with any kind of online learning. This was a key concern for some of the people at yesterday’s meeting. There’s a reason distance learning providers such as the OU have developed extensive study skills resources for their students. A MOOC on MOOCing isn’t daft idea, it just sounds slightly daft when you say it out loud.

Anyway I guess to end this slightly rambling post, that we need to remember that despite the hype in “our” universe(s), there’s a whole set of parallel universes that haven’t heard about MOOCs yet. They could very well benefit from MOOCs and from open education in general, but education is more than resources and courses. It’s about human interaction and time. In our rush to create new universes let’s not forget these universal principles and cherish the time that a University degree gives to students and indeed the time that any educational experience deserves.