JISC have recently released an extremely thorough guide to using Elluminate Live for events, collaborative working and to support teaching and learning.  It provides a huge amount of information that will be of benefit for everyone from complete novices to expert users, and is available either as a Word document or as mindmaps.  We didn’t have access to this while doing our own research into an online conferencing tool for CETIS use, but it might well have helped solve some of the issues we ran into with the system.  Given current financial and environmental considerations, not to mention volcanoes and pandemics, online alternatives to traditional face-to-face meetings are highly desirable and this guide should provide good support for this as well as more innovative approaches to education.