eAssessment Scotland – focus on feedback

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Professor David Boud got this year’s eAssessment Scotland Conference off to a great start with his “new conceptions of feedback and how they might be put into practice” keynote presentation by asking the fundamental question ‘”what is feedback?”

David’s talk centred on what he referred to as the “three generations of feedback”, and was a persuasive call to arms to educators to move from the “single loop ” or “control system” industrial model of feedback to a more open adaptive system where learners play a central and active role.

In this model, the role of feedback changes from being passive to one which helps to develop students allowing them to develop their own judgement, standards and criteria. Capabilities which are key to success outside formal education too. The next stage from this is to create feedback loops which are pedagogically driven and considered from the start of any course design process. Feedback becomes part of the whole learning experience and not just something vaguely related to assessment.

In terms of technology, David did give a familiar warning that we shouldn’t enable digital systems to allow us to do more “bad feedback more efficiently”. There is a growing body of research around developing the types of feedback loops David was referring to. Indeed the current JISC Assessment and Feedback Programme is looking at exactly the issues brought up in the keynote, and is based on the outcomes of previously funded projects such as REAP and PEER. And the presentation from the interACT project I went to immediately after the keynote, gave an excellent overview of how JISC funding is allowing the Centre for Medical Education in Dundee to re-engineering its assessment and feedback systems to “improve self, peer and tutor dialogic feedback”.

During the presentation the team illustrated the changes to their assessment /curriculum design using an assessment time line model developed as part of another JISC funded project, ESCAPE, by Mark Russell and colleagues at the University of Hertfordshire.

Lisa Gray, programme manager for the Assessment and Feedback programme, then gave an overview of the programme including a summary of the baseline synthesis report which gives a really useful summary of the issues the projects (and the rest of the sector ) are facing in terms of changing attitudes, policy and practice in relation to assessment and feedback. These include:
*formal strategy/policy documents lagging behind current development
*educational principles are rarely enshrined in strategy/policylearners are not often actively enaged in developing practice
*assessment and feedback practice doesn’t reflect the reality of working life
*admin staff are often left out of the dialogue
*traditional forms of assessment still dominate
*timeliness of feedback are still an issue.

More information on the programme and JISCs work in the assessment domain is available here.

During the lunch break I was press-ganged/invited to take part in the live edutalk radio show being broadcast during the conference. I was fortunate to be part of a conversation with Colin Maxwell (@camaxwell), lecturer at Carnegie College, where we discussed MOOCs (see Colin’s conference presentation) and feedback. As the discussion progressed we talked about the different levels of feedback in MOOCs. Given the “massive” element of MOOCs how and where does effective feedback and engagement take place? What are the afordances of formal and informal feedback? As I found during my recent experience with the #moocmooc course, social networks (and in particular twitter) can be equally heartening and disheartening.

I’ve also been thinking more about the subsequent twitter analysis Martin has done of the #moocmooc twitter archive. On the one hand, I think these network maps of twitter conversations are fascinating and allow the surfacing of conversations, potential feedback opportunities etc. But, on the other, they only surface the loudest participants – who are probably the most engaged, self directed etc. What about the quiet participants, the lost souls, the ones most likely to drop out? In a massive course, does anyone really care?

Recent reports of plagiarism, and failed attempts at peer assessment in some MOOCs have added to the debate about the effectiveness of MOOCs. But going back to David Boud’s keynote, isn’t this because some courses are taking his feedback mark 1, industrial model, and trying to pass it off as feedback mark 2 without actually explaining and engaging with students from the start of the course, and really thinking through the actual implications of thousands of globally distributed students marking each others work?

All in all it was a very though provoking day, with two other excellent keynotes from Russell Stannard sharing his experiences of using screen capture to provide feedback, and Cristina Costa on her experiences of network feedback and feeding forward. You can catch up on all the presentations and join in the online conference which is running for the rest of this week at the conference website.