Our favourite posts of 2012

Those who subscribe to the CETIS newsletter will receive the top posts of the month ranked by the total number of views they’ve had, while its nice to see what our audience find interesting sometimes we have our own personal favourites that we’d like to share. I asked CETIS staff if they wanted to share […]

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A New Future for CETIS

After over a decade of supporting Jisc innovation and projects a new future beckons for CETIS. Following the Wilson review of Jisc, the organisation has confirmed that it will continue to provide “core” funding to CETIS until July 2013. Since 1998 CETIS has established a global reputation in the fields of educational technology and interoperability, […]

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Relationship Management: Be transparent and sincere

We’ve already stated the importance of communication as the glue that binds the various stakeholders together in relationship management ( see Relationship Management: Communicate, communicate, communicate). In this post, we’ll be taking a look at the institution’s and management’s role in relationship management with regard to culture change. The key advice for management is to communicate, and be transparent and sincere, otherwise there will be resentment amongst staff.

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Relationship Management: Communicate, communicate, communicate

This is the first in a series of posts based on the Compendium of Good Practice in Relationship Management in Higher and Further Education, written by myself and Lou McGill. The Compendium will be made available shortly, but I thought I’d post up a few samples to whet your appetite. This first post focuses on communication, which is at the very heart of relationship management and is linked strongly with both staff and student well-being.

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