Digital Literacy – delivering the agenda within colleges and universities

The latest episode of JISC On Air Radio (“Digital Literacy – delivering the agenda within colleges and universities”) provides a very timely insight into JISC Developing Digital Literacies Programme, and indeed some of the wider issues relating to developing and supporting digital literacies in the wider context.

“In the sixth episode of our online radio programmes – JISC On Air – we are exploring how universities and colleges can help teaching staff, researchers, support and administrative staff to develop their digital literacies – those capabilities which prepare an individual for living, learning and working in a digital society. In part two of the show, we will be looking at how digital literacy underpins the academic success and employability of students.

The show highlights how colleges and universities are developing holistic approaches and strategies for supporting the development of these skills and capabilities.”

I’ve just tuned in on my journey home from the latest JISC Learning and Teaching Pracitce Experts Group meeting, and I can recommend taking 20 minutes out to listen. You can listen and/or download the programme from this link.

Mozilla and web literacies

As part of the JISC Developing Digital Literacies programme two public webinars have just been announced. The first is being held this Friday, 27 April, and the topic is “Mozilla and web literacies”.

Representatives from Mozilla will “will talk about their work in this area to define key Web literacy skills, create pathways for innovative learning experiences around them and build a network of instructors and facilitators with a shared mission.”

The next webinar is on the 4th of May and it titled “A history of digital literacy in the UK and EU”.

More information and a link to registration is available from the JISC e-learning programme blog.

Curriculum Design Technical Journeys – part 3

Continuing from my last post, the next part of the programme technical journey focuses on the Cluster B projects: Co-educate, SRC, P3 who had similar objectives in terms of organisational change.

SRC
*Project Prod entry

In terms of organisational change, SRC (Supporting Responsive Curricula) is part of larger set of project EQAL which is radically changing the way the MMU provides learning services (in the broadest sense) to its students. Other JISC funded initiatives e.g. the W2C project are connected to this major organisational change, of which SOA approaches is key. Professor Mark Stubbs’ keynote presentation at this years CETIS conference gives an overview of their overall technical approach.

MMU is in the processes “introducing a new curriculum framework, new administrative systems and processes, revised quality assurance processes and new learning systems to transform the student experience” and the SRC project has been at heart of the complete revision of all undergraduate courses, through developing a processes and workflows for a common curriculum database which feeds into a range of other learning services a part of their “corePlus” learning environment provision.

All course module and assessment structures have been completely revised (starting with first year and now extending to 2nd and 3rd). A new course database is now being populated using a common set of forms which provide a common set of tags (including competencies) and unique identifiers for courses which can be used a part of a wider set of “mash up” activities for students to access. When redesigning the course database, extensive stakeholder engagement and mapping was undertaking (using Archimate) in relation to QA processes which formed a key part of the project’s baseline report. A case study details this work and this blog post provides a summary of the new course documentation and QA processes including a map of the new peer review process.

A key part of the project has been to explore effective ways for students to showcase their experience and abilities to employers. A number of systems have been explored and an institutional e-porfolio strategy produced. A decision has now been taken to provide institutional support for Mahara, beginning in September 2013.

In terms of standards/specifications, this being MMU, XCRI is integral to their systems but hasn’t been a core part of the project. Like other projects, the institutional demand for xcri is still not widespread. However members of the team are key to developments around the integration (and thereby extension) of XCRI into other specifications such as MLO and various competency related initiatives.

Now the major technical implementations have been implemented, the team are now focussing on the wider cultural changes, engagement with staff e.g. the development of the Accrediation! Board game which I’ve written about before, and evaluation.

Coeducate
*Project Prod entry

“Coeducate is a cross institutional project that will focus our staff on a re-engineering of the professional curriculum. It will develop new processes and technical systems to support curriculum development and design that start with the needs of the learner and their organisation. This will be negotiated and delivered in partnership and with full recognition of in-work and experiential learning.”

Coeducate, has taken an the almost opposite approach to MMU in terms of a top down approach to creating and managing new courses. They have connected their SITS database with their new Moodle installation see this blog post for an overview, but unlike MMU do not have a set of course templates, or the same level of automatic course population. Instead, staff now have more flexibility in terms of creating courses suited to their specific needs, as this post and linked documentation describes. The IDIBL framework has also been developing as template for course creation, however the institution has developed an alternative undergraduate curriculum framework. The team have also produced a report on approaches to developing open courses, which again should provide a useful staff development resources.

Following this more bottom up approach, the team have also instigated an series of innovation support network seminars and produced a set of online resources (housed in Moodle) to support staff as new institution validation process are being introduced. Like so many of the projects being caught up in a sea of other institutional change initiatives that aren’t as tightly coupled as MMU, the project has focused effort on providing support to staff to guide them (and in turn the institution) through changes such as course revalidation. The project has been able to to influence and inform institutional strategy to initiatives such as course revalidation through some light weight data analysis of the VLE in terms of course structure, numbers and types of assessment etc.

Over the past year, the team have also been exploring the Business Model Canvas tool in terms of its suitability for learning design planning and/or conceptual modelling. The flexibility of the tool has been identified as a key strength. The team have found other more specific learning design tools such as the LDSE too prescriptive. This post outlines the approach of integrating this tool within Archi (which is being developed by colleagues at the University of Bolton). The tool is currently being trialled with PGCHE students, and again will hopefully provide another design tool for the University and the rest of the community. The team have been using the tool to support staff in course revalidation process, and are lobbying for its adoption into the formal revalidation process.

The team had hoped to do more work on integrating widgets into Moodle for course authoring. However staff issues and a refocus of project priorites has meant that not as much progress on this has been made as originally intended. However, over the last few months the team have been able to build a customisable 8LEM widget (more information and a link to a beta version is available here). The principles outlined in the 8LEM methodology are also the basis for the work of the Viewpoints project, and by the end of this June, it is hoped that there will be at least two versions of the widget available based on the approaches of the Viewpoints project as well as the “vanilla” version.

Bolton has also been successful in gaining funding for one of the JISC Course Data projects and this project will extend work started in Co-educate. The work done through the CoEducate project has help to articulate some of the key requirements for data reporting and practical uses of data collection, including key indicators for retention and drop out.

As with other projects, the challenge for the team is to ensure that the resources and approaches explored and advocated through the project continue to be embedded within institutional frameworks.

Enable
*Project Prod entry

“As a ‘hub’ initiative, the project aims to enable the University to join together its various change initiatives around curriculum development into a coherent and radical overall change process, which will ensure all stakeholder needs are understood, identify overlooked problems areas, and provide a sustainable solution . . .”

The Enable project started out with the vision of connecting and enhancing institutional processes. As with all the other projects, senior management buy-in was always a critical part of the project and a Senior Management Working Group was set up to ensure this buy-in. Part of the wider institutional story has been the relatively high number of changes at senior executive level which have impacted the project. The team have shared their experiences around managing change and information processes.

In terms of technologies, as well as being part of the Design Programme, the project has engaged with a number of other JISC funed initiatives. The team have been an early champion of EA approaches and have been involved with the JISC FSD EA practice group initiative. They have piloted TOGAF approaches in an Archimate pilot. Their experiences of using Archi in for their work in external examiners pilot are summarised in this blog post and embedded slides. Phil Beavouir, the developer of the Archi tool has also posted a thoughtful response to this post. If you are interested in EA approaches , I would recommend both these posts.

The team have also been experimenting with a number of different ways to automate their code build, acceptance, testing and deployment processes. These tools and techniques are being adopted and used in other areas now too. Again the team have promised to share more via the blog, in the meantime a summary of the technologies they are using are detailed in the project Project prod entry.

The team have been looking at Sharepoint and, another example of cross JISC programme fertilisation, were able to gain some of the benefits realisation funding for the Pineapple project to experiment with its software. An overview presentation is available here. The pilot was successful, but, at this point in time, no institutional decision on an institutional wide document management system has been made, so no further developments are being introduced in respect of this work.

The team feel that the EA approaches have “enabled” them to define with stakeholders the key areas to be addressed in terms of developing effective processes. And, have found that having “just enough backing” for developments has been effective. Particularly in gaining senior management buy-in whilst Executive decisions are not possible. The project has been able to illustrate potential working solutions to recognised problem areas. They have also been sharing their experiences of EA extensively with the rest of the sector, through presentations at various institutions.

PC3
*Project Prod entry

“The Personalised Curriculum Creation through Coaching (PC3) project is developing a framework that places coaching at the heart of the personalised curriculum design. Learners will be able to select provision suitable to their needs, construct an award (or module set), access resources and learning support, and negotiate assessment, with structured support from a personal coach. The PC3 Framework will facilitate this process by developing the necessary processes, documentation, training and technological support, within the context of Leeds Met’s flexible learning regulations and systems.”

Again the PC3 project has been on quite a journey over the past three and and a half years. Changes at senior management level have meant that, whilst not changing the underlying principles of the project of using coaching (as explained in its curriculum model ), the project team have had to adapt some of their anticipated approaches and have experienced delays in decisions around key institutional wide provision of technologies.

A major milestone for the project has been decision to adopt PebblePad as the institutional portfolio system. The team acknowledge that there is still work to be done around the integration of resources in the VLE and in Pepplepad, in terms of the user experience of switching between systems. Perhaps Pepplepad’s planned LTI adoption will help mitigate some of these issues.

The project is now reaping the rewards of their early work in staff development and are now working increasingly to support students, and their use of technology whilst implementing the PC3 coaching methodology. The approach is now embedded into the Sport Business Management Degree programme (see this post for more information) and students are playing an increasingly important role as coaching ambassadors.

Earlier in the project the team had created a number of video based resources around coaching. Now they are supporting students in the creation and sharing of videos as part of their course work and as coaching ambassadors. The team are working with institutional AV staff around developing approaches to creating video resources with students. The project is also planning a conference, where students will be key contributers, and plan to video sessions and make the recordings available as a set of resources.

The team are also seeing increasing use of social media sites such as Facebook for communication and even for running coaching sessions. This has very much been student driven and developments are being monitored with interest.

The team have also been using a number of google products (forms and documents) for sharing of project information and for part of their evaluation by using google forms to collect session feedback.

Where possible, the project are releasing resources as OER. To this end have they have benefited from the experiences of the Streamline project which was funded through the JISC/HEA Academy OER programme. Institutionally there has been a significant development around workflow of OERs with the institutional repository and the JORUM national repository that the project has benefited from. Again another example of cross programme sharing of experience.

So, another set of projects with common aims but very different approaches to organisational change. In many ways, a top down approach as exemplified by MMU may well be the most effective way to gain widespread adoption. However, MMU have benefited from a more stable senior management perspective and have not had to re-articulate their vision to a different set (or sets) of stakeholders during the project lifecycle as some of the other projects have. Engaging staff and students at different levels, as Bolton and Leeds, have done may well be just as effective in terms of seeing real pedagogical change in the longer term. But whatever approach, the importance of modelling and being able to visualise, and develop conversations and engagement has been central.

Dev8ed – building, sharing and learning cool stuff in education

Dev8eD is a new event for developers, educational technologists and users working throughout education on the development of tools, widgets, apps and resources aimed at staff in education and enhancing the student learning experience, taking place in Birmingham on 29 – 30 May.

The event will will include training sessions led by experts, lightning presentations and developer challenges.

Confirmed sessions include:
*Understanding and implementing the IMS Learning Tools Interoperability specification
*Exploring and sharing tool for learning design through a number of design challenges
*Widget store: Sharing widgets and tools to help you design, build and publish your own widgets
*Mashing coursedata xcri -cap feeds
*Node js
*Human Computation related to teaching and learning

All participants will be able to share their own examples, expertise and opinions via lightning sessions, workshops and informal networking opportunities. So, if you have an idea or something you’d like to share, then sign up!

The event (including overnight accommodation) is free to all participants and is being organised by DevCSI and supported by the JISC e-learning, course information, open educational resources programmes and CETIS.

We hope to see many of you in Birmingham in May.

A Conversation Around the Digital University – Part 4

Continuing our discussions (introduction, part 2, part 3) around concepts of a Digital University, in this post we are going to explore the Curriculum and Course Design quadrant of our conceptual model.

To reiterate,the logic of our overall discussion starts with the macro concept of Digital Participation which provides the wider societal backdrop to educational development. Information Literacy enables digital participation and in educational institutions is supported by Learning Environments which are themselves constantly evolving. All of this has significant implications for Curriculum and Course Design.

Observant readers will have noticed that we have “skipped” a quadrant. However this is more down to my lack of writing the learning environment section, and Bill having completed this section first :-) However, we hope that this does actually illustrate the iterative and cyclical nature of the model, allowing for multiple entry points.

MacNeill, Johnston Conceptual Matrix, 2012

MacNeill, Johnston Conceptual Matrix, 2012

Curriculum
Participation in university education, digital and otherwise, is normally based on people’s desire to learn by obtaining a degree, channelled in turn by their motivations e.g. school/college influences, improved career prospects, peer behaviour, family ambitions and the general social value ascribed to higher education. This approach includes adult returners taking Access routes, postgraduates and a variety of people taking short courses and accessing other forms of engagement.

All of these diverse factors combine to define the full nature of curriculum in higher education and argue for a holistic view of curriculum embracing “ …content, pedagogy, process, diversity and varied connections to the wider social and economic agendas…” ( Johnston 2010, P111). Such a holistic view fits well to the aspect of participation in our matrix, since it encompasses not only actual participants, but potential participants as befits modern notions of lifelong and life wide learning, whilst also acknowledging the powerful social and political forces that canalize the nature and experience of higher education. These latter forces have been omnipresent over the last 30 years in the near universal assumption that the overriding point of higher education is to provide ‘human capital’ in pursuit of economic growth.

University recruitment and selection procedures are the gateway to participation in degree courses and on admission initiate student transition experiences, for example the First Year Experience (FYE). Under present conditions, with degrees mainly shaped by disciplinary divisions, subject choice is the primary curriculum question posed by universities, with all other motivations and experiences constellated around the associated disciplinary differences in academic traditions, culture, departmental priority, pedagogy and choice of content. Other candidates for inclusion – employability skills, information literacy, even ethics and epistemological development have tended to be clearly subordinate to the power of disciplinary teaching.

Course Design
Despite 30 years of technological changes, the appearance of new disciplines, and mass enrolments, the popular image of a university degree ‘course’ has remained remarkably stable. Viewed from above we might see thousands of people entering buildings (some medieval, some Victorian, some modern), wherein they ‘become’ students, organized into classes/years of study and coming under the tutelage of subject-expert lecturers. Lectures, tutorials and labs, albeit larger and more technologically enhanced, can look much as they would have done in our grandparent’s day. Assuming our grandparents participated of course.

Looking at degrees in this rather superficial way, we could be accused of straying into the territory recently criticized by Michael Gove, whose attacks on ‘Victorian’ classrooms and demands for change and ‘updating’ of learning via computers and computer science have been widely reported and critiqued.

Our contention is that Gove and others like him have fallen into the trap of focussing on some of the contingent, surface features of daily activity in education and mistaken them for a ‘course’. Improvement in this universe is typically assumed to involve adoption of the latest technology linked to more ‘efficient’ practices. John Biggs (2007) has provided a popular alternative account of what constitutes a good university education by coining the notion of ‘constructive alignment’, which combines key general structural elements of a course – learning objectives, teaching methods, assessment practices and overall evaluation – with advocacy of a form of teaching for learning, distilled here as ‘social constructivism’. This form of learning emphasises the necessity of students learning by constructing meaning from their interactions with knowledge, and other learners, as opposed to simply soaking up new information, like so many inert, individual sponges. In this view, improving education is more complex and complicated than any uni-dimensional technological innovation and involves the alignment of all facets of course design in order to entail advanced learning. Debate is often focussed by terms like: active learning; inquiry based learning etc. accompanied by trends such as in-depth research and development of specific course dimensions such as assessment in particular.

Whist one can debate Biggs’ approach, and we assume some of you will, his work has been influential in university educational development, lecturer education and quality enhancement over several decades. From our perspective, his approach is useful in highlighting the critical importance of treating course design (and re-design) as the key strategic unit of analysis, activity and management in improving the higher education curriculum, as opposed to the more popular belief that it is the academic qualifications and classroom behaviour of lecturers or the adoption of particular technologies, for example, which count most. The current JISC funded Institutional Approaches to Curriculum Design Programme is providing another level of insight into the multiple aspects of curriculum design.

Connections & Questions
Chaining back through our model/matrix, we can now assert:

1. That strategic and operational management of learning environment must be a function of course design/re-design and not separate specialist functions within university organizations. This means engaging all stakeholders in the ongoing re-design of all courses to an agreed plan of curriculum renovation.

2. That education for information literacy must be entailed in the learning experiences of all students (and staff) as part of the curriculum and must be grounded in modern views of the field. Which is precisely what JISC is encouraging and supporting through its current Developing Digital Literacies Programme.

3. That participation in all its variety and possibility is a much more significant matter than simple selection/recruitment of suitably qualified people to existing degree course offerings. The nature of a university’s social engagement is exposed by the extent to which the full range of possible engagements and forms of participation are taken into account. For example is a given university’s strategy for participation mainly driven by the human capital/economic growth rationale of higher education, or are there additional/ alternative values enacted?

As ever, we’d appreciate any thoughts, questions and feedback you have in the comments.

*Part 2
*Part 3
*

Learning Analytics, where do you stand?

For? Against? Not bovvered? Don’t understand the question?

The term learning analytics is certainly trending in all the right ways on all the horizons scans. As with many “new” terms there are still some mis-conceptions about what it actually is or perhaps more accurately what it actually encompasses. For example, whilst talking with colleagues from the SURF Foundation earlier this week, they mentioned the “issues around using data to improve student retention” session at the CETIS conference. SURF have just funded a learning analytics programme of work which closely matches many of the examples and issues shared and discussed there. They were quite surprised that the session hadn’t be called “learning analytics”. Student retention is indeed a part of learning analytics, but not the only part.

However, back to my original question and the prompt for it. I’ve just caught up with the presentation Gardner Campbell gave to the LAK12 MOOC last week titled “Here I Stand” in which he presents a very compelling argument against some of the trends which are beginning to emerge in field of learning analytics.

Gardner is concerned that there is a danger of that the more reductive models of analytics may actually force us backwards in our models of teaching and learning. Drawing an analogy between M theory – in particular Stephen Hawkins description of there being not being one M theory but a “family of theories” – and how knowledge and learning actually occur. He is concerned that current learning analytics systems are based too much on “the math” and don’t actually show the human side of learning and the bigger picture of human interaction and knowledge transfer. As he pointed out “student success is not the same as success as a student”.

Some of the rubrics we might be tempted to use to (and in cases already are) build learning analytics systems reduce the educational experience to a simplistic management model. Typically systems are looking for signs pointing to failure, and not for the key moments of success in learning. What we should be working towards are system(s) that are adaptive, allow for reflection and can learn themselves.

This did make me think of the presentation at FOFE11 from IBM about their learning analytics system, which certainly scared the life out of me and many other’s I’ve spoken too. It also raised a lot of questions from the audience (and the twitter backchannel) about the educational value of the experience of failure. At the same time I was reflecting on the whole terminology issue again. Common understandings – why are they so difficult in education? When learning design was the “in thing”, I think it was John Casey who pointed out that what we were actually talking about most of the time was actually “teaching design”. Are we in danger of the same thing happening to the learning side of learning analytics being hi-jacked by narrower, or perhaps to be fairer, more tightly defined management and accountability driven analytics ?

To try and mitigate this we need to ensure that all key stakeholders are starting to ask (and answering) the questions Gardner raised in his presentation. What are the really useful “analytics” which can help me as a learner, teacher, administrator, etc? Which systems provide that data just now ? How can/do these stakeholders access and share the data in meaningful ways? How can we improve and build on these systems in ways which take into account the complexity of learning? Or as Gardner said, how can we start framing systems and questions around wisdom? But before we can do any of that we need to make sure that our stakeholders are informed enough to take a stand, and not just have to accept whatever system they are given.

At CETIS we are about to embark on an analytics landscape study, which we are calling an Analytics Reconnoitre. We are going to look at the field of learning analytics from a holistic perspective, review recent work and (hopefully) produce some pragmatic briefings on the who, where, why, what and when’s of learning analytics and point to useful resources and real world examples. This will build and complement work already funded by JISC such as the Relationship Management Programme, the Business Intelligence Infokit and the Activity Data Programme synthesis. We’ll also be looking to emerging communities of practice, both here in the UK and internationally to join up on thinking and future developments. Hopefully this work will contribute to the growing body of knowledge and experience in the field of learning analytics and well as raising some key questions (and hopefully some answers) around around its many facets.

A Conversation Around the Digital University: Part 3

Following our introductory post and our last post on Digital Participation, in this post we are going to explore the Information Literacy quadrant of our conceptual model.

To reiterate,the logic of our overall discussion starts with the macro concept of Digital Participation which provides the wider societal backdrop to educational development. Information Literacy enables digital participation and in educational institutions is supported by Learning Environments which are themselves constantly evolving. All of this has significant implications for Curriculum and Course Design.

MacNeill, Johnston Conceptual Matrix, 2012

MacNeill, Johnston Conceptual Matrix, 2012

Information Literacy
As we stated in our introductory post, our perspective is rooted in Information Literacy. We believe it is a key field to be deployed in developing digital infrastructure in universities. For our purposes Information Literacy can be described both narrowly, as a set of personal skills and approaches to better acquisition and use of information, and more broadly as a social construct arising from notions of the both the knowledge economy and information society.

In the broader perspective, UNESCO is in the vanguard of deploying the term in relation to media, citizenship and education by asserting Information Literacy as a key requirement of participation in learning, employment and democracy. The Alexandria Proclamation (2006) states that information literacy:

• comprises the competencies to recognize information needs and to locate, evaluate, apply and create information within cultural and social contexts;

• is crucial to the competitive advantage of individuals, enterprises (especially small and medium enterprises), regions and nations;

• provides the key to effective access, use and creation of content to support economic development, education, health and human services, and all other aspects of contemporary societies, and thereby provides the vital foundation for fulfilling the goals of the Millennium Declaration and the World Summit on the Information Society; and

• extends beyond current technologies to encompass learning, critical thinking and interpretative skills across professional boundaries and empowers individuals and communities.”
More practical information can also be found in Woody Horton’s Information Literacy Primer.

Whilst these concerns are driven by the growth of technologies and the internet, they are channelled by a need to expand our notions of literacy beyond the basics of reading/writing, to include media and information (UNESCO Decade of Literacy 2003-12).

Thus whilst technological change in the production and consumption of information content is a fundamental factor, it is not allowed to obscure the importance of developing the educational, ethical and democratic dimension of the digital society.

Personal Skills and Strategies of Information Literacy
Information Literacy is portrayed in terms of improving the information behaviours required to access and search various information systems to extract and use information for social, economic and educational purposes. This approach has been developed to a high level of definition and practical application in education, research and professional practice e.g. competency frameworks such as the SCOUNL Seven Pillars and ACRL and definitions by bodies such as CILIP .

There is a clear message that simply using information tools and services is insufficient to develop the full range of skills and also understanding of the legal/ethical issues involved. Education for Information Literacy is therefore a key aim, which requires further development, and has been gaining attention in HE for several decades.
These authors deal with the following key issues:

*Staff perception Webber and Johnston
*Student experience Lupton
*Course Design and assessment Bruce, Edwards, Lupton.

Clearly Information Literacy does not exist in a vacuum. For educational purposes the question of learning environment is essential, particularly with increasing use of digital environments, which inevitably stimulates a need to understand information and information behaviour more explicitly. This will be the topic of our next post.

*Part 4

NMC 2012 HE Horizon Report – there’s an app for that

Well not quite an app for the report itself which has just been published, but there is now a weekly HZ EdTech Weekly App, as well as a useful short video summarising the key technologies identified in this years report. Mobile apps and tablet computing top the near time adoption trends, game based learning and learning analytics the mid-term and gesture based computing and the internet of things (particularly smart objects) are in furthest term of 4-5 years.

The report itself is also available via iTunes under a creative commons licence.

You can watch the video and download the report and app by following this link

A Conversation around the Digital University – Part 2

Following on from our introductory “A conversation around what it means to be a digital university” post, we are now going to start to look in more detail at the matrix we introduced.

Information literacy based planning matrix

We believe that these four high level headings are key for strategic conceptualization for a 21st Century University. Below is the expanded matrix.

MacNeill, Johnston Conceptual Matrix, 2012

MacNeill, Johnston Conceptual Matrix, 2012

The logic of our discussion starts with the macro concept of Digital Participation which provides the wider societal backdrop to educational development. Information Literacy enables digital participation and in educational institutions is supported by Learning Environments which are themselves constantly evolving. All of this has significant implications for Curriculum and Course Design. We see educational development as the primary channel to unite the elements of our conceptualisation.

Over the coming weeks, we will expand on each of the four quadrants, starting with this post which focuses on Digital Participation.

Digital Participation
We have used the term digital participation, as we feel that it is a more inclusive term than digital literacy. Digital participation is a broader social construct with varied implications for educators. As we pointed out in our previous post the term digital literacy currently lacks a clear consensus of opinion. It could be interpreted as almost anything to do with ‘the digital’ and this may lead to the cognoscenti having widely different views, albeit tightly understood amongst themselves, from the more numerous members of the population, who don’t have such a professional interest. This issue arose at the start up meeting of the JISC Developing Digital Literacies Programme, where there was recognition that the definition of digital literacy used in the programme may not be commonplace in HE and indeed with the strategic partners for the programme.

In the UK, both the Westminster and the Scottish Governments are recognising and encouraging digital participation across all sectors of society and emphasising the notion of the “digital citizen” e.g. increasing use of web-based consultation exercises, increased moves towards the notion of Open Government. Digital participation, in this context, can be seen as a fundamental part of any knowledge economy or information based democracy and therefore has substantial implications for educators. Digital participation needs to be optimized to ensure continued economic growth in parallel with the development of an informed, literate citizenship. Universities (and indeed the whole education sector) are uniquely placed to lead and evolve this kind of participation for and with their wider communities.

However there are problems with this scenario in that digital ‘coverage’ of the population is patchy, organizations are still finding their way with digital realities. Rapid changes in technology are forcing universities to make decisions based often on purely technological grounds, or delaying decisions for the same reason. It is these issues, particularly related to HE, that our conceptual matrix seeks to address by providing a holistic tool with which to question strategic planning and institutional provision and development.

For the Digital Participation quadrant of our matrix we have identified the following aspects:

• Civic role and responsibilities – how does access to digital resources underpin civic action?
• Community engagement – how can we facilitate more and better engagement between communities?
• Networks (human and digital) – what networks do we need foster?
• Technological affordances – what are the underlying infrastructures and connections underpinning access to all of the above?

Of course, digital participation hinges on information literacy, which will be the focus of our next post. But in the meantime, what do you think? Have we identified the key concepts around digital participation?

*Part 3
*Part 4
*

A conversation around what it means to be a digital university

Over the past 18 months I’ve been having a series of discussions with Bill Johnston (a colleague of mine here at Strathclyde) around notions information and digital literacy and of what it means to be a digital university.

We moved from a series increasingly long, and wide ranging ad hoc “in the kitchen/pub” chats to slightly more formal meetings with the idea of writing a paper. However, as the months have passed, we’ve actually come round to the idea of extending our conversation in a more informal way, and (hopefully) to a wider audience via this blog.

In this post, I’d like to introduce you, dear reader, to Bill and the some of the key questions and issues we’ve been been working on.

Bill Johnston is recently retired, but he is still an active Honorary Research Fellow at the University of Strathclyde. Bill has spoken, researched and published in the areas of critical thinking, educational perspectives on the student experience, curriculum design, and information literacy. Together with Sheila Webber, he developed a credit bearing Information Literacy class for Business School students at Strathclyde University. They also completed the ground breaking and influential study of UK academics conceptions of information literacy.

Early on in our discussions we agreed that using an information literacy framework would provide a unique lens to explore a number of internal and external drivers for institutional change and to explore notions of the term “digital university”. We felt that exploration of this overarching term offered the potential to act as a catalyst for fundamental change throughout an institution from administration to teaching and learning. We deliberately chose not to use the term “digital literacy”, as we felt that at the institutional level, the more holistic notion of a digital university was more encompassing. It was also a term we were both hearing being used both in our own institution and by others. However, we both found it was being used in a very narrow context, mainly relating to digital technology like repositories and/or VLEs. Digital literacy, is also a term that although increasingly being used in HE (e.g. the JISC Developing Digital Literacies Programme) it is still not commonplace, and digital literacy is often seen as narrow, computer science related skills, as exemplified by Michael Gove’s recent speech, and not as a developing set of wider ranging competencies as identified by Josie Fraser’s excellent response. Bill and I also believe that digital literacy is an extension of information literacy, and that one cannot exist without the other. So, the “literacy” of the digital university is the literacy of information. This in turn raises wider social issues of digital inclusion and the role universities can play in the wider community, but more on that angle in a future post.

We felt that information literacy could act as a gateway to creating dialogue at the institutional level as it provides the means, knowledge and skills needed to allow meaningful interactions between people, digital content and technological systems. In other words, it affords a way to allow optimization of digital participation and measure progress. Furthermore, in true abstract writing style ;-) , using an information literacy lens provides us with a means to produce a coherent outline of a digital university and suggest strategic developments of the digital infrastructure, learning environment and management culture required to fully achieve the potential of the digital technologies. We are also both convinced that a truly digital university only occurs where there is a fusion between technology and staff/student developments driving innovation and creativity.

The diagram below shows an integrated view of the topic areas of a matrix we have been developing. We feel that these areas are key for strategic conceptualization of provision of the required functionality for any 21st Century University.

Information literacy based planning matrix

Some key questions we’ve identified around these topic areas include:
• What constitutes an information literate learning environment? The physical campus? The VLE? A mix of both? What are the common understandings of information literacy ?
• How can we understand the requirements for the provision of institutional learning environment for the next 10 years?
• What are they key operational requirements from digital infrastructure? To support:learning, teaching, research and management? What balance is required?
• What type(s) of infra-structure is actually needed?
• Is key data about courses easily available for a variety of purposes including marketing, formal reporting requirements such a HESA, KIS?
• Is there ubiquitous, stable wifi connection; refurbished physical teaching and learning spaces as well as state of the art research facilities?
• What are the key digital literacy skills needed by both staff and students currently?
• What are the key digital literacy expectations for/from students and staff?
• What will be the key digital literacy skills needed by both staff and students in 10 years time?
• How can institutions begin to distinguish their unique features and make them explicit to increasingly demanding student (customer) requirements?

Over the next few posts, we’ll begin to expand more of our thoughts behind the matrix, organisational issues and digital inclusion. We’re also very interested in hearing other views, so please, share any thoughts you may have in the comments section.

*Part 2
*Part 3
*Part 4
*Part 5